When you are taking your vehicle to an independent garage or service station, you want make sure that the service facility you visit is treating you fairly and honestly. The last thing you need is that the auto repair shop is lying to you or taking unfair advantage of you.
It is not uncommon for customers to complain that they were told that there was a need for parts or services that weren’t really required, or parts were not replaced or services not completed.
In Case of Routine Maintenance
When you are taking your vehicle for a routine maintenance check like for a tune-up, oil change or tire rotation, you should have a clear discussion with the car repair Lexington Ky about the items that will be serviced or replaced, the cost of labor and the parts and the turnaround time.
A service facility with a good track record will complete the job just and described in a very reasonable length of time and within the given budget approximation.
In Case of a Specific Problem
If you need to take your vehicle to a shop for the best car repair Lexington ky because it is facing some kind of problem and needs definite working on, make sure that you are given a correct diagnosis of the problem along with a detailed description of the parts that may be replaced and/or services that may be employed to fix the problem. Also ask for a reasonably accurate estimate of the cost of repairs and the approximate turnaround time in writing.
Make it a point to instruct the service facility not to begin any new job until you have authorized it. If there is any additional work that needs to be performed, make sure that a qualified mechanic speaks with and reasons with you why the job must be done. Make sure you are clear about the added expenses in this regard.
Most shops are more than happy to show the old parts they may have removed and even return them to you if you want.
By maintaining certain level of transparency between yourself and the auto repair company, you will be able to open discussion at any point of the maintenance and repair procedure to make sure that you are not being cheated in any way.
Preventing Higher Repair Bills
While there is no escaping repair bills as long as you own a car, one can prevent high bills on major repairs by adopting a preventive maintenance approach. Make sure you take your vehicle into the servicing facility once every few weeks for oil and filter changes, general inspections, tune ups and tire changes. This helps significantly reduce the overall expense of vehicle ownership and it also helps reduce the need for major repairs.
Furthermore, it helps keep your vehicle in a much better shape, subsequently ensuring a better sale value in the future. When selecting an auto repair shop, make sure that you find one which pays its mechanics by the hour and not on a commission basis for the work they perform. You are more likely to have a genuine and affordable experience here, than in a facility that encourages short-cuts. As long as you find a shop which it’s known for its integrity and competence, you will surely be able to maintain your vehicle or get it repaired without the worry of being fleeced.